How to Recall an Email in Outlook (Unsend an Email)

Outlook is one of Microsoft’s mail clients, and since the company purchased it, it has been updated to be more efficient and intuitive. It has also been a great way to organize emails, but some of its features can be confusing. Luckily, you can get to your emails in Outlook by using the Unsend functionality, which allows you to send a message to yourself without sending it.

A recent post on how to Unsend an email in Outlook (Outlook 2007, Outlook 2010, Outlook 2013) went viral on Reddit and a bunch of other websites. We’re going to take a look at how to do it, and how to make sure your email is Unsent before you send it on.

It is vitally important to have a good backup plan for your email. A recent survey from American Express shows that 70% of email users delete a message from their inbox without reading it. If you also have an Outlook account, you may have noticed that you can use the “Unsend” button to recall an email after you sent it. This can be useful when you need to change a message or make a typo, but there’s no sending button in the form of an undo button. Using the “Unconnect” feature, you can recall an email that you sent before and search for it in your inbox.

Did you send the email to the wrong person, or is there an error in the email? If you use Outlook for your email, you don’t have to worry about this. You can restore emails from Outlook 365, Outlook 2016 or any other version you are using. Find out how to revoke an email in Outlook. Microsoft’s Outlook Mail is a popular email service provider used by many companies for internal communication. Just like you use an email service provider like Gmail, Hotmail or Yahoo, Outlook has all the features you want. Outlook is available as a stand-alone program and as a package in the Microsoft Office suite. Why use Outlook Mail, you may ask? There is a great feature for email reminders, and we will tell you how to call email in Microsoft Outlook.

Why remember an e-mail message

There may be many reasons why you wish to withdraw the letter or cancel the mailing. The email may have been sent without your intervention, or you may have forgotten to add additional recipients. You may also have sent the email to the wrong person, or you may have forgotten to re-read the email before sending it, and then realized it contained spelling and punctuation errors. Maybe you’ve sent an angry letter to someone, and after you sent it, you decided you shouldn’t send it. Fortunately, you can activate an email message in Outlook, but only under certain conditions.

Retrieving an e-mail message in Outlook

Meanwhile, there are many versions of Microsoft Outlook. From versions 2007, 2010, 2013, 2016, 2019 and Microsoft Outlook 365, they can trigger all your emails. Unfortunately, the undo Send or Undo Send feature does not work in Outlook for phone and Outlook for web. Let’s see how you can revoke an email message in Outlook 2007.

Recalling an e-mail message in Outlook 2007

  1. In Outlook 2007, select the Mail tab.
  2. Now select Sent from the navigation area.
  3. Open the message/email you want to cancel.
  4. Choose the Messages tab.
  5. Now click in the Actions group on More Actions -> Call this message. If no option is offered, open the message in the full window (double-click on the message you wish to delete).
  6. Then select Delete unread copies and replace with a new message or Delete unread copies.
  7. You can also check or uncheck the Success or Failure Report box for each recipient. It can fill the inbox if there are many recipients.
  8. Now enter the message you want to send and click the Send button. Or send a new email later.

Here is how to open a message in Outlook 2007. However, there may be reasons why your letter cannot be withdrawn. For example, your recipient may not be using the email address registered in Outlook, or you may not be using an Exchange Server account. Moreover, if the recipient has opened the letter, it cannot be revoked.

Retrieve an e-mail message in Outlook (newer versions)

If you are using a newer version like Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 or Outlook 365, they all use the same process to retrieve emails. It also depends on the Outlook tapes you use. Outlook has two different ribbons – classic and simplified. Ribbons are a collection of options and settings that allow you to perform various tasks. Your version of Outlook may have the Classic ribbon or the Simplified ribbon by default. Therefore we have included instructions for both types of ribbons. If you don’t know which ribbon to use, don’t worry, if method 1 doesn’t work, look at method 2. So let’s see how you can revoke or cancel sending emails in Outlook 2016, Outlook 365, etc.

Method 1 (Conventional band)

  1. Open the Outlook application on your computer.
  2. Click Sent in the left pane of Outlook.
  3. Now open the message/letter you want to activate. Be sure to double click on the message to open it in a full window.
  4. Go to the Message tab and click on Actions -> Receive this message.
  5. Now, depending on your choice, click either Delete unread copies of this message or Delete unread copies and replace with a new message.
  6. You can also let me know if the review was successful or not for each recipient. But if there are many recipients, you should avoid it.
  7. After selecting the desired option, press OK.
  8. You can also type your message and click Send if you want to replace a deleted message.

Method 2 (simplified band)

  1. In Outlook, open the Sent folder in the left pane of Outlook.
  2. Open the message you want to activate. Be sure to double click on the message to open another window.
  3. Go to the Messages tab and click on the three dots (they are in the rightmost corner).
  4. Now select the Actions option from the options, and then the Restore this message option.
  5. Then click Delete unread copies of this message or select Delete unread copies and replace with a new message.
  6. You can also choose the option to tell me whether or not the review was successful for each recipient.
  7. After selecting the desired option, press OK.
  8. You can also type your message and click Send if you want to replace a deleted message.

Since newer versions of Outlook have the added protection of Azure Information Protection, you may not see the option to retract this message. Also, this feature cannot be performed if you are not using an Exchange Services account and the recipient is not using an Outlook email address. To ensure that users purchase and use Office 365 desktop apps, the callback feature is also not available when Outlook is used in a web browser, Android app, or iOS app. This may seem like a limitation, but there is a good reason why you should have a subscription to Microsoft Office.


Mistakes happen, and that’s the nature of human beings, because no one is perfect. So if you ever need to recover an email in Outlook, you know how to do it. It is not unreasonable to point out that your replacement message should include an apology for any errors that may have crept into the original emails. Oh, and if you ever find yourself in such a situation, remember that here there is no time limit to revoke a message, unlike Gmail where you have precious seconds to revoke an email that may or may not cause you trouble. Here you will find everything you need to know about aborting or cancelling emails in Outlook. I hope you find this guide useful. And let us know in the comments section if you have any questions. Check it out:Outlook is an email program used by millions of people, but most people never realize there is a way of recalling an email that is still in the draft folder. Once you have composed an email, you may want to edit it and re-send it, but you may forget to delete the draft message. This can create a lot of issues in your email inbox, so you may want to learn how to recall an email in the draft folder.. Read more about how to unsend an email in outlook 365 and let us know what you think.

Frequently Asked Questions

How do you Unsend an email in Outlook?

While we might not think of it as often as sending and receiving emails, the ability to unsend an email from your Outlook Inbox in the past has saved many a user from embarrassment, and most folks have had a need to recall an email from their Inbox at some point in the past. Unsending emails in Outlook is as simple as adding a single email to the Unsend List, and recalling an email from Unsend is as easy as resending. It happens to the best of us—you send an email, and you hit send, but you want to get it back. Or, you hit send just to get it off your desk, but it’s buried under new messages. As you try to recall the email, the darned thing disappears. There is no longer an email on your computer, but it still sits in the Outbox, ready to be retrieved. How do you retrieve it?

How do I remove recall a sent email after recipients reading in Outlook?

I found myself in a situation where I sent an email to someone and I didn’t want them to read it. Usually, I would just hit “Undo” and it would send it again. However, this time I wanted to permanently remove that message from the recipient’s inbox. How can I do that? You can’t. There is no way to permanently remove an email, because Outlook still stores the email in their “Sent Items” folder. All you can do is to remove the email from their inbox. If you just sent out an email and want to remove it because it contained something embarrassing. Simply select an email. On the ribbon click the little arrow to the right of “Delivery” which will allow you to un-send the email.

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