Solution: ‘Internet Explorer cannot display the webpage’ Problem

This is a problem that affects many users, from those who have never heard of it before, to those who are interested in making sure they don’t get it, to those who are curious to know the symptoms, and even to those who would like to see if this will work for them.

In the past, it used to be extremely hard to tell the difference between Windows Vista and Windows XP. For the most part, the interface was the same, with the exception of some new features and minor bug fixes. Recently though, it has become considerably harder to tell.

There have been many people claiming that Microsoft “stole” a redesign from Google for its flagship browser Internet Explorer. With the recent release of Chrome 53, the claim has been that the version of Chrome on Windows will receive a design overhaul similar to that of Google’s browser. Those who don’t have the time to wait for Google to release Chrome 53 for Windows will find that there is a way to do it yourself.

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Do you have problems with Internet Explorer when it comes to opening online pages? You’re not on your own! This issue is being reported by a large number of Windows users. The good news is that it is fixable. Here are some viable remedies to the problem that you can attempt.

What causes a web page to be shown incorrectly in Internet Explorer?


The IPv4 and IPv6 versions of the Internet protocol appear to be the main cause of this problem. The issue arises when the site you’re trying to visit employs both versions of the aforementioned protocol, resulting in a conflict and, as a result, an error.

Although the issue is not restricted to the aforementioned source, there are a slew of other possibilities for this error, including DNS, proxies, cache or history difficulties, and so on.

Before continuing, double-check that your Internet connection is functional (try a different device or browser) and that the VPN (virtual private network) on your machine is turned off. After you’ve completed all of the checks, use the troubleshooting procedures outlined below to resolve the issue.

How can I fix Internet Explorer’s inability to show a webpage?


Updated on July 2021:

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Make sure Windows is up to date.

  1. To get to Settings, press Win + I.
  2. Go to Update and security -> Windows Update.
  3. To check for updates, click the Check for Updates button.
  4. Then wait for Windows to download and install updates on its own.
  5. After the update, restart your computer.

Using the Task Manager, shut down programs.

Some programs can cause Internet Explorer to fail due to a conflict. To resolve the issue, you can close some currently active applications.

  1. To open the Task Manager, use Ctrl + Shift + Esc.
  2. Exit Task by right-clicking the program you want to close.

You might try to open the web page in Internet Explorer after exiting a program. If Internet Explorer works after you’ve exited these programs, you’ll need to contact their support team to get it fixed.

Internet Explorer add-ons are disabled.

The error “Internet Explorer cannot show a web page” can also be caused by faulty add-ons in Internet Explorer. You can fix this problem by following the steps below.

  1. Select Manage Add-ons from the Tools menu in Internet Explorer.
  2. Select All Add-ons from the drop-down menu by clicking the box beneath View.
  3. To deactivate an add-on, right-click it and select Disable.
  4. Check to check if the web page loads properly with Internet Explorer.
  5. Disable each add-on separately until you locate the one that’s creating the issue.

Remove the cache and cookies from your browser.

Internet Explorer’s cache and cookies can sometimes prevent it from working properly. If the page does not appear in Internet Explorer, you can resolve the issue by clearing the cache and cookies.

  1. To get started, simply open Internet Explorer.
  2. To clear your browsing history, use Ctrl + Shift + Del.
  3. After that, select all of the boxes and click Delete.
  4. After you’ve deleted everything, restart Internet Explorer and view the web page to see if the problem with “Internet Explorer cannot show the web page” has been resolved.

RECOMMENDED: To troubleshoot Windows issues and improve system performance, go here.

Most Commonly Asked Questions

Internet access can be restricted due to inconsistencies in IP addresses and erroneous settings, which can also result in the “Can’t show a web page” problem.

  1. Start Internet Explorer, then go to the Tools menu and select Internet Options.
  2. Then, under the Advanced tab, click Reset.
  3. Click Reset in the Internet Explorer Defaults dialog box.
  4. Click Reset in the Reset Internet Explorer Settings dialog box.
  5. Close the window, then click OK twice.

Click the add-on you want to check in the Toolbars and Extensions section. After that, click Disconnect, then Close. To reload the website, click the update button in Internet Explorer (or press F5). Then double-check to see if the issue has been resolved.

  1. Secure mode should be turned off.
  2. Internet Explorer’s settings should be reset.
  3. Check the settings of your firewall.
  4. Examine your computer’s time settings.
  5. Examine your IP address settings.



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Internet Explorer is the most popular PC browser, and it’s been around for ages. However, it’s not uncommon these days to see the message “Internet Explorer cannot display the webpage” while browsing. The cause of this problem varies from time to time, but it is usually caused from memory or CPU problems.. Read more about internet explorer cannot display the webpage but other browser can and let us know what you think.

Frequently Asked Questions

Why does my Internet Explorer Cannot display the webpage?

The most common reason for this is that the webpage you are trying to view is not compatible with your browser.

How do I fix this webpage Cannot be displayed?

This webpage cannot be displayed.

How do I fix Internet Explorer error?

If you are getting an error message that says “Internet Explorer has stopped working” or “Internet Explorer has encountered a problem,” then you may need to restart your computer.

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